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Privacy policy



I. Purposes of data processing

Browsing data: during normal operation, computer systems and software procedures acquire certain data whose transmission is implicit in internet communication protocols. This information is not collected so as to be associated with identified data subjects, but may permit the identification of personal data collected via processing and association with data held by third parties.
This category of data includes IP addresses or computer domain names that are used to send the request to the server, the size of the file obtained in response, the numeric code indicating the status of the response from the server (successful, error, etc.), as well as other parameters related to the operating system and computer environment.
Such data will not be disclosed but instead used solely to obtain anonymous information on the website; they are kept for the time stipulated by the applicable reference regulations and/or in the case of computer crimes against the site.
The optional, explicit and voluntary sending of personal data collected when completing our data collection forms and the subsequent acquisition of the sender’s name and address are on the other hand necessary for our newsletter registration procedure.
Other personal data: apart from browser data, users are free to provide Starpool S.r.l.with personal data in order to:
– manage and execute pre-contractual obligations;
– manage and execute contractual obligations;
– fulfill any obligations established by law, by regulations or EU legislation;
– receive newsletters.
Data subjects are free to provide their personal data while declining to receive any type of newsletter, without prejudice to any obligation or contractual negotiation. However, any refusal to provide personal data will prevent the managing and/or executing of any negotiations, as well as preventing the activation of the newsletter service if requested.
By registering for the newsletter, the user’s e-mail address will be added to the list of contacts of those who may receive e-mail messages containing commercial or promotional information relating to this website.

II. Cookie

Cookies are small text files sent by a website to the user’s computer, where they are stored before being transmitted back to the same sites as the next user. So-called third-party cookies, however, are set by a website other than that which the user is visiting: each site may contain elements such as images, maps, sounds and specific links to the web pages of other domains hosted on different servers with respect to the site. Cookies are used for different purposes: ensuring authentication, monitoring sessions, storing information on the specific configurations of users accessing the server, or storing preferences. A cookie cannot retrieve other data from the hard drive, transmit viruses or acquire e-mail addresses. Each cookie is unique to the user’s browser. To learn more about our cookie policy, please consult our “cookie policy” section: Cookie Policy.

III. Data processing methods – Data retention

Personal data is processed in an automated manner using methods and tools aimed at guaranteeing maximum security and confidentiality. Personal and browser data will be kept for no more than seven days (unless the legal authorities have a need to investigate crimes).
The personal data provided via the contact form will be kept for no longer than one year from the last reply.
The retention period for data used in the fulfillment of contractual obligations is calculated according to Italian law (ten years as of the end of the agreement).
In the event of the data subject withdrawing their consent to the sending of newsletters, s/he will be immediately deleted from the mailing list.

IV. Data communication

In addition to those persons who may be authorized to communicate data by virtue of an express legal obligation, personal data may be communicated, likewise for the purposes referred to at point I and in compliance with the principle of minimization, to the persons appointed as data supervisors who provide services for administering the information system used by Starpool Srl and the telecommunications networks (including e-mail). These data supervisors operate according our instructions. The list of supervisors is constantly updated and is available from the registered office of Starpool Srl.

V. Disclosure and transfer outside of the EU-EEA

Your personal data will in no circumstances be published and/or disclosed and will not be transferred outside of the territory of the EU-EEA, except possibly for technical reasons related to the use of cookies and servers provided by persons located, in all cases, in countries that provide equivalent guarantees for the protection of personal data.

VI. Complaints

Complaints may be submitted to the Supervisory Authority should any data be unlawfully processed.

VII. Rights of data subjects

Articles 15, 16, 17, 18, 19 and 21 of EU Regulation 679/2016 grant data subjects specific rights, including obtaining confirmation from the data controller of the existence and processing of their personal data and the possibility of receiving such data in an intelligible format; the data subject has the right to know the origin of the data, the purposes and methods of processing, the logic applied to the processing, the identification data of the internal contact person and the persons to whom the data may be communicated.
Data subjects also have the right to obtain the updating, rectification, completion, deletion and limitation of their data, as well as the right to object, for legitimate reasons, to the processing of such data.

VIII. Data Controller and Internal Contact Person

The data controller is Starpool S.r.l., whose registered office is located at Via Stazione 25, 38030 Ziano di Fiemme (TN), tel. +39 0462 2571881 – e-mail:
The internal contact person for matters regarding the processing of your personal data is Giuseppe Stilo, attorney, whose address for service is the registered office of our Company.
You may assert your rights, as governed by articles 15, 16, 17, 18, 19 and 21 of EU Regulation 679/2016, by contacting us in writing: Società Starpool S.r.l., whose registered office is located at Via Stazione 25, 38030 Ziano di Fiemme (TN), tel. +39 0462 2571881 – e-mail:
Note that, pursuant to art. 37 of said Regulation, the Starpool S.r.l. company is not obliged to appoint a Data Protection Officer (DPO).

This version of the privacy policy was updated on 20 September 2019.

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